Hosted on MSN

2026 ITSM Shift: Citrix, ServiceNow, and Google Workspace Are Rewriting Daily Operations

As of March 2026, the ITSM landscape has undergone a quiet but profound transformation: Citrix has deepened its integration with ServiceNow, Google Workspace has solidified its position as the ...
VentureBeat

ServiceNow launches workflow, workspace tools for enterprises and government agencies

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow has rolled out a trio of solutions to improve productivity for ...
Computerworld

Nvidia, ServiceNow engineer open-source model to create AI agents

The upcoming ‘Apriel’ model will be able to create agents that make decisions about IT, human resources and customer-service functions. Nvidia and ServiceNow have created an AI model that can help ...
SiliconANGLE

ServiceNow enhances Now Assist generative AI agents with ‘bring your own model’ experience

ServiceNow Inc. is determined to maintain its position at the forefront of generative artificial intelligence innovation, announcing yet more capabilities today that it says will drive enterprise-wide ...
TMCnet

ServiceNow hits $1 billion in AWS Marketplace transactions as enterprises rapidly adopt AI at scale

ServiceNow's $1 billion milestone reflects something larger than a commercial threshold. Enterprises are consolidating their AI infrastructure around platforms they trust, and increasingly, that means ...
Seeking Alpha

Five9 Launches Five9 Fusion for ServiceNow to Deliver Unified, AI-Powered Customer Service Experiences

New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (FIVN) ...