When they’re in working order, your personal electronics are indispensable. When they’re not, they’re hell on earth. There’s nothing more frustrating than a television that won’t connect to WiFi, a ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

For some small companies, “tech support” is an employee who’s particularly technology savvy and gets called upon to fix printer issues, do system tweaks and choose e-mail programs. Previously, when a ...

ATLANTA--(BUSINESS WIRE)--EarthLink, a leading provider of internet and online services, is launching EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, ...

The holidays are here, which means lots of quality time with loved ones. If you're the resident tech whiz in your family, however, it also means getting bombarded with requests for support. Your ...

Sunnyvale, CA — February 18, 2020 – 8:45 a.m. ET — Support.com, Inc. (NASDAQ: SPRT), the full-spectrum leader in technical support solutions for businesses and consumers, announces today the launch of ...

AppDirect, a cloud-based marketplace featuring hundreds of software-as-a-service (SaaS) apps, has acquired Radialpoint, a cloud and technical support service provider for small businesses. Founded out ...

Being on-call IT support for family and friends just got a little easier, thanks to self-service tools unveiled at this year's CES This year’s CES was a wild time and foreshadowed what looks to be a ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...