Last week, Interactive Intelligence made some exciting product announcements and fellow-blogger Nancy Jamison has already skillfully covered those related to Customer Feedback Management. The other ...

INDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will hold its ...

This latest cloud service aims to improve the customer experience. Interactive Intelligence today announced the newest service for its multitenant PureCloud platform: PureCloud Engage, tailored toward ...

Helping companies communicate, collaborate, and engage better is part of what cloud-computing specialist Interactive Intelligence aims to do for its customers. Yet even though the cloud has been one ...

Interactive Intelligence Group, a provider of unified IP business communications solutions, is releasing a software platform that will enable organizations to develop and deploy customer service ...

Interactive Intelligence Group Inc, a U.S. provider of software and services for call center operators, is exploring strategic alternatives, including a potential sale, according to people familiar ...

INDIANAPOLIS & OMAHA, Neb.--(BUSINESS WIRE)-- EMS Inc., a provider of outsourced contact center services, has selected Interactive Intelligence Group Inc.’s (Nasdaq: ININ) cloud-based ...

The contact centre is at the heart of numerous government departments, and as customer expectations change rapidly, so does the need to change service delivery models. So how would the move to a cloud ...

INDIANAPOLIS & SANTA ANA, Calif.--(BUSINESS WIRE)-- American Logistics Company (ALC) has deployed Interactive Intelligence Group Inc.’s (Nasdaq: ININ) unified IP business communications solution, ...

(Reuters) - Interactive Intelligence Group Inc, a U.S. provider of software and services for call center operators, is exploring strategic alternatives, including a potential sale, according to people ...