What Pichai’s Interview Reveals About Google’s Search Direction

Pichai's "agent manager" quote made headlines. The rest of the interview reveals a timeline, infrastructure constraints, and ...
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Woman asked basic personal questions for customer verification, but the person on the other line couldn’t provide a complete date of birth

Basic identity questions should be simple… if you are who you say you are. In this story, an employee was trying to verify a caller who claimed to be Peter Sanchez, but the caller couldn’t provide the ...