Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Rachel Jin, Chief Platform and Business Officer, Head of TrendAI™: "We launched TrendAI™ to define the AI security category. This next phase is about scaling that vision globally, with leading ...

The agreement is welcomed by Lebanon's president, while Israel's Benjamin Netanyahu says it presents a "historic" opportunity ...

The Cincinnati Business Courier assembled a panel of business leaders to get their takes on what the tri-state can look ahead ...

Now every app can have a contact centre thanks to Twilio so your problems can finally follow you around the internet.

“Traditional security focused on obvious malicious inputs. With AI, attacks can be hidden in natural language, embedded in ...

Towns and villages in southern Lebanon are being levelled by Israeli demolitions, satellite images and videos obtained by BBC ...

Meta's ad-measurement updates - an AI-assisted Meta Pixel upgrade and a one-click setup path for Conversions API - are ...

Cyber attackers are abusing the low-code automation platform n8n to push malware and track targets through phishing emails, in a campaign that security researchers say gathered pace between October ...

As an ecommerce business owner, you’re probably managing data across inventory lists, customer orders, and marketing campaign performance. For decades, ...

By integrating the capabilities of 1Neo-Connect, CHAMP’s dedicated ONE Record adoption solution, with Neurored, stakeholders ...

The Freeze Carbon partnership reflects an operationally grounded approach to sustainability in aviation logistics, combining ...