How to Improve Active Listening for Call Center Agents
14:22
How to Improve Active Listening for Call Center Agents
467.2K viewsSep 9, 2021
YouTubeKwestyon
Mastering Call Control for Efficiency - call center agent training #teamtraining #trainerresources
0:15
Mastering Call Control for Efficiency - call center agent training #teamt…
1.1K viewsDec 23, 2024
YouTubeTrainingCourseMaterial
Call Center Training
3:13
Call Center Training
17.5K viewsApr 30, 2019
YouTubeThe Call Center Channel
Customer Service Training for Call Center Agents
3:35
Customer Service Training for Call Center Agents
190.4K viewsApr 10, 2012
YouTubeSivoxtraining
Reflective Listening | Online Call Center Soft Skills Part 35
5:38
Reflective Listening | Online Call Center Soft Skills Part 35
19.5K viewsOct 4, 2024
YouTubeBenchmarkPortal
How to Improve Your Call Control Skills | Myra Golden Interview
22:38
How to Improve Your Call Control Skills | Myra Golden Interview
14.6K viewsJul 9, 2020
YouTubeJeff Toister
Mastering Call Control Techniques - call center agent training tips #professionaldevelopment
0:24
Mastering Call Control Techniques - call center agent training tips #pro…
1.9K viewsDec 23, 2024
YouTubeTrainingCourseMaterial
8:54
CALL CENTER TRAINING WITH REAL CALLS
37.2K views9 months ago
YouTubeHamza Awan
3:45
This is how you control calls with talkative customers
36.9K viewsJan 18, 2018
YouTubeMyra Golden
2:57
5 Best Practices for Call Center Agent Training
12.5K viewsJan 10, 2022
YouTubeEye on Tech
5:06
Controlling Difficult Customers: Mastering Call Center Role Play C…
14.4K viewsOct 5, 2024
YouTubeSingle Step English
5:37
CALL CENTER TRAINING: PROFESSIONAL COMMUNICATIO…
16.4K viewsJul 23, 2020
YouTubeStart with the Right Questions: Trusts and Estates
18:02
Call Center Call Control Explained
392 views3 months ago
YouTubePTPOP
6:27
How to Politely Control Calls with the Chatty Cathy
33.9K viewsSep 5, 2016
YouTubeMyra Golden
1:58:47
Free Call Center Training | Call Center Best Practices
48.2K viewsMay 14, 2014
YouTubeMetricNet
16:46
How to Pass Call Center Training
166.2K viewsMar 23, 2018
YouTubeRea Ninja
10:27
Module 6 - Controlling the Call
30.6K viewsMay 28, 2012
YouTubeAppletreeAnswers
6:02
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S…
273K viewsAug 15, 2018
YouTubeRea Ninja
1:12
Call Centre Management Training Course
120 viewsJan 24, 2024
YouTubeRcademy
4:51
CALL CENTER TRAINING: BEING AN EFFECTIVE CALL CENTER AG…
47.8K viewsJul 23, 2020
YouTubeStart with the Right Questions: Trusts and Estates
2:10
Customer Service Training 101 - World Class Proactive Customer S…
3.1K viewsOct 21, 2024
YouTubeServiceSkills Customer Service Training
4:02
How to Reduce Escalations and Long Handle Times in Customer S…
573.1K views5 months ago
YouTubeMyra Golden
13:59
How to Survive Your Call Center Training
1M viewsAug 31, 2020
YouTubeKwestyon
14:01
Take Control of Every Call Part 2: Call Center Training & Sales
1.8K viewsFeb 22, 2025
YouTubeCall Center Academy
7:53
7 Step Call Flow Strategy for Contact Centers
8.7K viewsJun 7, 2024
YouTubeMyra Golden
2:33
Customer Service Training Videos - by Telephone Doctor Customer Se…
10.6K viewsAug 27, 2014
YouTubeCustomer Service Training by Telephone Doctor
16:30
CALL CENTER 101: Quality Assurance (QA Tips and Best Pra…
105.7K viewsSep 19, 2018
YouTubeRea Ninja
2:00:31
Free Call Center Training | Enormous Power of Call Center K…
87.6K viewsJul 11, 2013
YouTubeMetricNet
6:17
CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME
132K viewsJul 23, 2020
YouTubeStart with the Right Questions: Trusts and Estates
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skill…
720.3K viewsJul 8, 2020
YouTubeBenchmarkPortal
See more videos
Static thumbnail place holder